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Terms and Conditions

Terms and customer information

I. STANDARD BUSINESS TERMS


§ 1 Basic pro­vi­si­ons

(1) The fol­lo­wing terms and con­di­ti­ons shall app­ly to all con­trac­ts that you, as the sup­plier

SYNTHETIC URINE e.K.
Schloß­stra­ße 33
71735 Eber­din­gen-Nuss­dorf
Ger­ma­ny

have con­clu­ded with us via the web­site www.synthetic-urine.de, unless other­wi­se agreed upon in wri­ting by the par­ties. Devia­ti­ons or con­flic­ting terms and con­di­ti­ons shall be app­li­ca­ble only upon our express con­sent.

(2) We shall only offer our goods for sale if you are a natu­ral or legal per­son or a legal pri­va­te com­pa­ny, who, when con­clu­ding a legal tran­sac­tion, is run­ning its com­mer­ci­al or inde­pen­dent busi­ness (entre­pre­neur). Con­clu­si­on of a purcha­se con­tract with the con­su­mers shall be exclu­ded.


§ 2 Con­clu­si­on of the con­tract

(1) The sub­ject-mat­ter of the con­tract is the sel­ling of pro­duc­ts. The key fea­tures of the goods can be found in the respec­tive quo­te.

(2) On pla­cing the pro­duct in ques­ti­on on our web­site, we pro­vi­de you with a bin­ding offer to con­clu­de an agree­ment on the online shop­ping cart sys­tem sub­ject to the con­di­ti­ons spe­ci­fied in the item descrip­ti­on.

(3) The purcha­se agree­ment takes place via the online shop­ping cart sys­tem as fol­lows: The pro­duc­ts inten­ded for purcha­se are moved to the „shop­ping cart“. You can select the shop­ping cart using the appro­pria­te but­tons on the navi­ga­ti­on bar and make chan­ges the­re at any time. After cal­ling up the „Check­out“ page and ent­e­ring the requi­red per­so­nal data and pay­ment and ship­ping con­di­ti­ons, all order infor­ma­ti­on is then dis­play­ed again on the order sum­ma­ry page. If you used an instant pay­ment sys­tem (e.g. Pay­Pal / Pay­Pal Express, Ama­zon-Pay­ments, Post­pay, Sofort) to recei­ve pay­ments, you will eit­her be gui­ded to our online shop on the order sum­ma­ry page or for­war­ded to the web page of the instant pay­ment pro­vi­der. If you are for­war­ded to the instant pay­ment sys­tem, choo­se and enter your details as appro­pria­te. You will then be retur­ned to the order sum­ma­ry page in our online shop. Befo­re the order is sent, you can re-check all the data, chan­ge it (which can also be done via the inter­net browser’s ‘back’ func­tion) or can­cel the purcha­se tran­sac­tion. By cli­cking the appro­pria­te but­ton to sub­mit the order, you decla­re accep­tan­ce of the order in a legal­ly bin­ding way by which the agree­ment takes place.

(4) Fur­ther­mo­re, you can sub­mit a bin­ding offer (order) by tele­pho­ne, email, fax or post. The offer is accep­ted (and the con­tract the­re­fo­re con­clu­ded) after orde­ring by tele­pho­ne imme­dia­te­ly or at the latest wit­hin 5 days by a con­fir­ma­ti­on in writ­ten form (e.g. email), which con­firms imple­men­ta­ti­on of the order or deli­very of the goods (order con­fir­ma­ti­on). Should you not recei­ve cor­re­spon­ding noti­fi­ca­ti­on wit­hin this time, you are no lon­ger bound to your order. Ser­vices, if any, alrea­dy pro­vi­ded shall in this case be reim­bur­sed imme­dia­te­ly.

(5) We sub­mit indi­vi­du­al offers upon request, which shall be sent to you as a hard copy and which we shall be bin­ding for us for a peri­od of 5 days. You can accept the offer by sen­ding us a writ­ten con­fir­ma­ti­on.

(6) The exe­cu­ti­on of the order and the sen­ding of all the details neces­si­ta­ted by the con­clu­si­on of the con­tract take place via e-mail, in a par­ti­al­ly-auto­ma­ted man­ner. Con­se­quent­ly, you have to ensu­re that the e-mail address that you have depo­si­ted with us is the cor­rect one, and that the rece­ipt of the respec­tive e-mails is gua­ran­te­ed. In par­ti­cu­lar, you have to ensu­re that the respec­tive e-mails are not blo­cked by a SPAM fil­ter.


§ 3 Indi­vi­dual­ly-desi­gned pro­duc­ts

(1) You are to use the on-line orde­ring sys­tem to pro­vi­de us with the respec­tive details, texts or files that are necessa­ry for the cus­to­mi­sed desi­gning of the pro­duc­ts in ques­ti­on. This can also be done via e-mail, in which case it must be done in a prompt man­ner after the con­tract has been con­clu­ded. Any poten­ti­al spe­ci­fi­ca­ti­ons issued by the sup­plier regar­ding file for­mats are to be bor­ne in mind.

(2) You are obli­ga­ted to ensu­re that you do not trans­fer data who­se con­tents vio­la­te the rights of exter­nal par­ties (espe­ci­al­ly copy­rights, rights to names and trade­mark rights) or break exis­ting laws. You expli­citly free us from any and all claims rela­ted to this mat­ter that may be rai­sed by exter­nal par­ties. This also app­lies to the costs asso­cia­ted with any legal rep­re­sen­ta­ti­on that may beco­me necessa­ry in this regard.

(3) We do not check the trans­fer­red data for tex­tu­al accu­ra­cy. In this respect, we assu­me no lia­bi­li­ty for errors.

(4) Inso­far as such a pro­vi­si­on is spe­ci­fied in the pro­duct descrip­ti­on, you shall recei­ve a cor­rec­tion tem­pla­te from us, which you should check in a prompt man­ner. If you appro­ve of the design, you are to appro­ve the cor­rec­tion tem­pla­te for exe­cu­ti­on through a coun­ter-signa­tu­re in text for­mat (e.g. e-mail). Tasks rela­ted to the crea­ti­on of the pro­duct in ques­ti­on are not car­ri­ed out wit­hout your appro­val. You are respon­si­ble for che­cking the cor­rec­tion tem­pla­te for accu­ra­cy and com­ple­teness and brin­ging any poten­ti­al errors to our atten­ti­on. We assu­me no lia­bi­li­ty for unque­ried errors.


§ 4 Pri­ces, pay­ment terms and ship­ping costs

(1) The pri­ces sta­ted in the respec­tive offers are net pri­ces. They do not inclu­de the sta­tuto­ry VAT.

(2) The dispatch expen­ses incur­red are not inclu­ded in the purcha­se pri­ce; they are sepa­r­ate­ly accoun­ted unless the deli­very is pro­mi­sed to be free of cost. You can find more details under a cor­re­spon­din­gly desi­gna­ted but­ton on our Inter­net web­site or in the rele­vant offer.

(3) Pay­ment opti­ons are dis­play­ed using a cor­re­spon­din­gly desi­gna­ted but­ton on our Inter­net web­site or in the rele­vant offer. If no other pay­ment peri­od is sta­ted on the invoice or in case of indi­vi­du­al pay­ment types, the pay­ment claims from the signed con­tract are imme­dia­te­ly due for pay­ment. Dis­count deduc­tion is per­mis­si­ble only if it express­ly sta­ted in the rele­vant offer or in the invoice.


§ 5 Deli­very con­di­ti­ons

(1) The pro­bable deli­very date is sta­ted in the respec­tive offer. Deli­very dates and terms of deli­very are bin­ding only if they have been con­fir­med by us in wri­ting. With the pre­pay­ment method via trans­fer, the dispatch of the goods does not take place until after our rece­ipt of the full purcha­se pri­ce and the dispatch costs.

(2) If a pro­duct orde­red by you is not avail­ab­le, con­tra­ry to expec­ta­ti­ons despi­te a time­ly com­ple­ti­on of the rele­vant covering tran­sac­tion, for rea­sons for which we are not respon­si­ble, you shall be infor­med about the non-avai­la­bi­li­ty wit­hout delay and in case of a with­dra­wal, the pay­ments that have alrea­dy been made by you shall be reim­bur­sed imme­dia­te­ly.

(3) The ship­ping shall take place at your risk. If you wish, the goods shall be ship­ped with a sui­ta­ble trans­port insuran­ce and the costs ari­sing from the same shall be bor­ne by you.

(4) Part deli­ve­ries shall be per­mis­si­ble and can be inde­pendent­ly spe­ci­fied by you, pro­vi­ded this does not incur addi­tio­nal ship­ping costs for you.


§ 6 War­ran­ty

(1) The war­ran­ty peri­od shall last for one year from the deli­very of the goods. The reduc­tion in time-limit does not app­ly:

  • to damages cul­p­a­bly attri­bu­ta­ble to us ari­sing from inju­ry to life, limb or health and for other damages cau­sed by wil­ful intent or gross negli­gence;
  • inso­far as we have wil­ful­ly con­cea­led the defect or accep­ted a war­ran­ty for the qua­li­ty of the goods;
  • to goods which are used for a buil­ding in accordance with their nor­mal use inst­ruc­tions and who­se defec­ts were cau­sed by this;
  • for sta­tuto­ry recour­se claims, which you have against us in con­nec­tion with war­ran­ty rights.

(2) In terms of the qua­li­ty of the goods, only our own infor­ma­ti­on and the pro­duct descrip­ti­on of the manu­fac­tu­rer shall be deemed to have been agreed, and not other adver­ti­sing, public pro­mo­ti­ons and state­ments made by the manu­fac­tu­rer.

(3) In case of defec­ts, we pro­vi­de gua­ran­tee through repair or repla­ce­ment at our own dis­cre­ti­on. If the defect is not remo­ved, you can demand a reduc­tion in the pri­ce or with­draw from the con­tract at your dis­cre­ti­on. The defect remo­val is app­li­ca­ble after a fai­led second attempt, unless the cir­cum­s­tan­ces pro­ve other­wi­se, in par­ti­cu­lar due to the natu­re of the object and/or defect or other con­di­ti­ons. In case of repair, we must not bear the addi­tio­nal costs, which ari­se from the trans­fer of the item to a place other than the place of ful­filment, as far as the trans­fer does not cor­re­spond to the inten­ded use of the item.


§ 7 Right of reten­ti­on, reten­ti­on of tit­le

(1) You can exer­ci­se the right of reten­ti­on only if it con­cerns claims from the same con­tract rela­ti­ons­hip.

(2) The goods shall remain our pro­per­ty until the full sett­le­ment of all claims from the ongo­ing busi­ness rela­ti­on. Pled­ging or assi­gning the goods as secu­ri­ty befo­re the trans­fer of pro­per­ty of the reser­ved goods is not per­mit­ted.

(3) You can resell the goods in the pro­per cour­se of busi­ness. For this, all claims that ari­se from the resa­le in the amount of the invoice pri­ce shall be assi­gned to us alrea­dy now; we shall recei­ve the assign­ment. You shall be fur­ther aut­ho­ri­sed to collect the claim. If you do not pro­per­ly meet your pay­ment obli­ga­ti­ons, we shall reser­ve the right to collect the claim.

(4) In the event of con­nec­ting and blen­ding goods that are sub­ject to reten­ti­on of tit­le, we shall acqui­re co-ownership in the pro­por­ti­on of the goods’ invoice value in rela­ti­on to other pro­ces­sed items at the time of pro­ces­sing.

(5) We shall be under obli­ga­ti­on to release secu­ri­ties that are due to you if and when the fea­si­ble value of our secu­ri­ties exceeds the claims that are to be secu­red by more than 10%. The choice of the secu­ri­ties to be released shall resi­de with us.


§ 8 Choice of law, place of ful­filment, juris­dic­tion

The Ger­man law shall app­ly with the exclu­si­on of the UN purcha­sing law. The place of ful­filment as well the court of juris­dic­tion shall be our head­quar­ters.


II. CUSTOMER INFORMATION

1. Iden­ti­ty of the sel­ler

SYNTHETIC URINE e.K.
Schloß­stra­ße 33
71735 Eber­din­gen-Nuss­dorf
Ger­ma­ny

Fon +49 (0)7042 966358
E-Mail


2. Infor­ma­ti­on regar­ding the con­clu­si­on of the con­tract

The tech­ni­cal steps for forming the con­tract and the for­ma­ti­on of the con­tract, as well as the scope for cor­rec­tion are car­ri­ed out as per the sti­pu­la­ti­on of § 2 of our Gene­ral Terms and Con­di­ti­ons (part 1).


3. Con­trac­tu­al lan­guage, saving the text of the con­tract

3.1. Con­tract lan­guage shall be Eng­lish.

3.2. The ent­i­re con­tract word­ing shall not be saved by us. Befo­re the order or request is sub­mit­ted the con­tract infor­ma­ti­on can be prin­ted using the print func­tion on the brow­ser or saved elec­tro­ni­cal­ly.

The­se SBTs and custo­mer details were crea­ted by the lawy­ers spe­cia­li­sing in IT law who work for the Händ­ler­bund, and are con­stant­ly che­cked for legal con­for­mi­ty. Händ­ler­bund Manage­ment AG gua­ran­tees the legal secu­ri­ty of the texts and assu­mes lia­bi­li­ty in case warnings are issued. More detail­ed infor­ma­ti­on can be found on the fol­lo­wing web­site:
www.haendlerbund.de


Last updated:: 07.12.2017