Payment and shipping

Shipping

Delivery countries

Delivery is made within Germany and to the following countries: Belgium, Bulgaria, Denmark, France, Luxembourg, Netherlands, Poland, Czech Republic, Austria, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Great Britain, Norway, Switzerland, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus.

Shipping costs

Domestic deliveries (Germany):

We calculate the shipping costs according to shipping weight:

Orders from 0 to 5 kg = € 5.99
Orders over 5 kg up to 10 kg = 9,49 €
Orders over 10 to 31 kg = €16.49
Orders over 31 to 61 kg = 32,98 €
Orders over 62 to 93 kg = €49.47
Orders over 93 to 124 kg = € 65.96
Orders over 124 kg = € 500.00

Deliveries abroad:

DHL - Standard shipping:

EU:

We calculate the shipping costs abroad according to the order value:

Orders from 0 to 5 kg = €13.50
Orders over 5 kg up to 10 kg = 19,95 €
Orders over 10 to 31 kg = € 24.50
Orders over 31 to 62 kg = 49.00 €
Orders over 62 to 93 kg = € 73.50
Orders over 93 to 124 kg = € 98.00
Orders over 124 kg = € 500.00


Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered in Germany within 4-7 days, for deliveries abroad within 6 - 10 days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will dispatch the goods in a single consignment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Payment

Accepted payment methods

- Prepayment by bank transfer

Via Stripe:
- Payment by Sofort/Sofortüberweisung
- Payment by credit card
- Payment by Google Pay

Further details on payment

If you pay in advance by bank transfer, we will dispatch your order as soon as we have received the money in our account.

FIRMA / COMPANY: CleanU
BANK NAME: VR-BANK Ludwigsburg eG
BIC: GENODES1VBB
IBAN: DE87604914300036763004

IMPORTANT: Please state ORDER ID and CUSTOMER NUMBER as PURPOSE OF PAYMENT.